Account Executive (All levels)
JOB SUMMARY
- Title: Account Executive (All levels)
- Department: Account
- Year of Experience: 2 years++
- Job Level: Executive (AE1, AE2), Lead (AE3)
- Report Line: Account Manager
- Peer: Media, Strategy, Creative
- Subordinate: Account Trainee
- Salary Range: Negotiable
- Hiring Purpose: New Hire
- Working Time: 9:00 – 18:00, Monday – Friday
- Working Location: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam
OBJECTIVES
We are looking for the role of Account Executive from Middle, Senior to Lead level who liaises closely with clients throughout campaigns/projects and be able to execute projects strategically & excellently at an easy to high level with support from Account Manager to deliver optimal performance for clients.
JOB DESCRIPTION
Project management:
- On top of multi-project and manage overall client portfolio under support from Account Manager :
- The project type is vary from creative / content to media performance
- Provide direction for team to execute project and manage on top performance, risk management, client status management
- Supervise the day-to-day operation of the project team to meet KPI and Objectives
- Identify key issue in different context and perspective to deliver project objectives
- Join and win client pitching project independently with nature project under 1,000MB or purely media
- Able to lead 2-4 projects at complex level simultaneously
Solution provider:
- Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:
- The solutions include creative concept and branding, content and media performance
- Understand client vertical knowledge and product and marketing.
- Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
- Acting as the main point of contact between client & agency to take the role of supporting and consulting
- Uncover new opportunities through networking and turn them into long-term partnerships
Client leadership:
- Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
- Provide professional support to maximize customer loyalty
- Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI
People leadership (for AE1,2)
- Mentor 1-2 Intern/Trainee and motivate them to deliver tasks at the highest quality
- Provide clear roadmap & guidance and always-on improving leadership to catch up the promotion process
People leadership (for AE3)
- Lead team of 2-3 members and motivate them to deliver tasks at the highest quality
- Provide people planning and clear roadmap/program/guidance in order to develop knowledge and skill set for the role
- Structure the problem and prioritize effectively to maximize resources
- Provide Individual coaching/feedback stretching to get personal and team goal
JOB REQUIREMENTS
Skills, Knowledge & Qualification
Must have:
- At least 2 years of experience in Account Executive or similar role prefer Marketing team at client and same role or planner at Agency
- Proven experience in multi-project management
- Good business acumen and solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
- Proficient project management
- Strong problem solving skills
- Have capability to analyze and execute well under pressure
- Strong relationship building and engagement skills
- Strategic communication and excellent presentation skill
Good to have:
- Experience in selected kinds of projects: creative/digital/influencers…
- In-depth knowledge of digital marketing
- Account management experience in an Advertising/Marketing/Digital Agency
- Advanced Microsoft Office skills, especially Powerpoint and Excel
PMAX-er Identification
- Client Impact: Everything we do is ultimately to deliver real client impact and value.
- Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
- People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
- Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
- Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
- Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
WHY PMAX?
- Competitive salary range with yearly & quarterly incentives and 13th-month salary.
- Flexible working time with 4 work-from-home days per month.
- Insurance as full salary and Premier Healthcare Insurance PTI for all employees.
- Birthday gifts; New year gifts; TET Lucky Money.
- Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
- Quarterly, Yearly Recognition Gifts & Awards.
- Other staff welfare allowances.
- Leading performance marketing agency in Vietnam with in-depth marketing & e-commerce expertise, total marketing solutions to impact deeply Brand Performance.
- Tech and data-driven, transparent process.
- Transparent career development with attractive Learning & Development programs for each level.
- Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.
PMAX PERKS FOR ACCOUNT EXECUTIVE POSITION
- Leading performance marketing agency in Vietnam with in-depth marketing & e-commerce expertise, handle projects with total marketing solutions to impact deeply Brand Performance.
- Tech and data-driven, transparent process.
- Transparent career development with attractive Learning & Development programs for each level.
- Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.
