Account Manager
JOB SUMMARY
- Title: Account Manager
- Department: Account
- Year of Experience: +3 years
- Job Level: Manager
- Report Line: Account Director
- Peer: Optimization Manager, Strategy Manager, Creative Manager
- Subordinate: Account Executive
- Salary Range: Negotiation
- Hiring Purpose: New Hire
- Working Time: 9:00 – 18:00, Monday – Friday
- Working Location: 6th Floor, Tuong Viet Building, 95 Cach Mang Thang Tam Street, Ben Thanh Ward, District 1, HCMC, Vietnam
OBJECTIVES
We are looking for an Account Manager who can be on top of multi-project, manage the overall client portfolio independently, and be able to manage multiple projects at the same time while easily pointing out key issues to address.
JOB DESCRIPTION
Client Leadership:
- On top of multi-project and managing overall client portfolio independently
- Influence decision-maker of client team including giving guidance and advice to clients
- Proactively building long term relationships and sharing values with the Head of client decision-maker
Solution Provider:
- Work well vs client project decision-maker ( head / c-level) to provide solutions
- Pitching project highly sophisticated with budget < 2000MB or full objective
Project Management:
- Direct execute project highly complicated budget > 10b Solution mix, channels mix
- Provide direction for the team to execute the project and manage on top performance, risk management, client status management
- Able to manage multiple projects at the same time, easy point out key issues to address
People Leadership:
- Lead 3-4 AE (including Senior Executive)
- Team motivation level: 8/10
- Provide clear roadmap/ program/ guidance for team under
- Individual coaching/ feedback stretching to get goal
Thought Leadership:
- Lead internal project with the scope of department or company to build up internal capability
- Client Project: highly complicated full scope media branding to performance/ Solution mix Content/ Creative/ Portfolio issue
- People planning/ resource planning
- Identify, structure, and solve the problem
- Avoid unnecessary work
JOB REQUIREMENTS
Strong problem solving skills
- Identify key issue in different context and perspective to deliver project objectives
- Structuring the problem and prioritizing effectively to maximize resources
- Have capability to analyze and execute well under pressure
Have good business acumen
- Able to manage client portfolio and P&L
- Understand client business objectives and work backward for the approach to support client deliver their KPIs
Strong relationship building and engagement skills
- Effective negotiation
- Capability manage conflict
- Efficiency listener
- Proficient project management
- Create strong proposal
- Vendor management
PMAX-er Identification
- Client Impact: Everything we do is ultimately to deliver real client impact and value.
- Innovation: Drive change and innovative new ideas to create more values for clients, teams and society.
- People Development: Attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
- Integrity: Be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
- Teamwork & Fun: The cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
- Extreme Ownership: The practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
WHY PMAX?
- Competitive salary range with yearly & quarterly incentives and 13th-month salary.
- Flexible working time, hybrid-working model with 4 work-from-home days per month.
- Insurance as full salary and Premier Healthcare Insurance PTI for all employees.
- Birthday gifts; New year gifts; TET Lucky Money.
- Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
- Quarterly, Yearly Recognition Gifts & Awards.
- Other staff welfare allowances.
- Leading performance marketing agency in Vietnam with in-depth marketing & e-commerce expertise, total marketing solutions to impact deeply Brand Performance.
- Tech and data-driven, transparent process.
- Transparent career development with attractive Learning & Development programs for each level.
- Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.