Quality Control (QC) Lead

  • Tech & Data
  • Ho Chi Minh
  • Experienced
  • Mon - Fri, 9am - 6pm
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Objectives

Lead and take end-to-end ownership of the Quality Control (QC) process across assigned product modules and internal platform features within PMAX’s Tech & Data ecosystem. The Quality Control (QC) Lead will establish, optimize, and execute comprehensive test strategies—including functional, smoke, regression, and API testing—while maintaining core QC assets (test plans, regression suites, and UAT checklists). Partnering closely with Engineering, BA, and Product teams, the QC Lead ensures high release readiness, expands test coverage, minimizes production incidents, and fosters an Extreme Ownership mindset to guarantee robust, error-free product execution and high client satisfaction.

Job Description

1) Test Automation Development (Hands-on Focus)

  • Directly design and set up the automated testing framework from the ground up (using Playwright, Cypress, or Selenium).
  • Write and maintain automated test scripts for critical feature flows (UI and API) to reduce manual testing efforts.
  • Collaborate with DevOps/Engineering teams to successfully integrate these test scripts into the project’s basic CI/CD pipeline.

2) Team Coordination & Mentoring

  • Allocate tasks, track progress, and support in resolving daily blockers for QC team members.
  • Review test plans and test cases of junior QC members to ensure adequate test coverage and quality.
  • Mentor and guide team members, specifically transitioning manual QC engineers toward an automation mindset.

3) Test Planning & Process Execution

  • Take full ownership of release quality within the assigned Product/Squad scope.
  • Act as the final gatekeeper by reviewing UAT and release checklists prior to go-live.
  • Maintain and standardize core QC templates and documentation for consistent application across the team.

4) Defect Management & Collaboration

  • Manage the end-to-end defect lifecycle; lead Defect Triage sessions with Dev and PM teams to finalize priority and resolution strategies.
  • Work closely with Developers and BAs early in the requirement phase (Grooming/Refinement) to ensure explicit and testable Acceptance Criteria.

Job Requirements

Skills & Knowledge & Qualification

  • At least 3 years of experience in E-commerce or Social commerce, especially in Commercial, Campaign planning & management, Merchandising, Creative, Livestreaming
  • Ability to work under high pressure
  • Entrepreneurial mindset
  • Good problem solving skill
  • Deep vertical knowledge
  • Excellent time management skills
  • Excellent data analysis, communication, and presentation skills
  • Good teamwork skills

 

PMAX-er Identification

  • Client Impact: Everything we do is ultimately to deliver real client impact and value.
  • Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
  • People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
  • Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
  • Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
  • Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.

Benefits

  • Competitive salary range with yearly & quarterly incentives after the program, and 13th-month salary.
  • Flexible working time with up to 4 days working from home per month and 15 paid leaves per year
  • Parking allowance
  • Team bonding budget quarterly, snack time to engage team members
  • Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
  • Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
  • Insurance as full salary (SHUI) after the program (for official employees).
  • Annual health check-up and Healthcare Insurance BSH (for official employees).
  • Laptop supply/allowance or support for laptop purchase costs on an individual basis (for official employees).
  • Internal training & career development opportunities, and external L&D budget sponsorship (for official employees).
  • Other staff welfare allowances.

Job Summary

Year of Experience:

2 -4 years+ 


Job Level:

Lead

Report Line:

Senior Engineering Manager

Peer:

Tech & Data team (Engineer, BA, BI, Data)

Subordinate:

None

Salary Range:

Negotiable

Hiring Purpose:

Replacement

Working Location:

5th, 6th & 7th Floors, CIENCO4 Building, 180 Nguyen Thi Minh Khai Street, Xuan Hoa Ward, HCMC

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