We are hiring a Senior Account Executive who blends strong project management with strategic client partnership, and brings equal rigor to media strategy and performance numbers. ● You will own end-to-end delivery - project management and client service - of complex, multi-project media portfolios, partnering closely with the Media team to translate client business objectives into measurable growth. ● This role suits someone who thinks in numbers, is energized by data and performance metrics, and measures success across the full growth funnel: acquisition (volume), conversion (efficiency), and ROAS (profitability). ● This role mainly operates across high-stakes, regulated industries - Healthcare, Education, Automotive, Real Estate, and Finance - where the bar for judgment and compliance is higher.
Project Management:
○ Directing and overseeing the delivery of full-scope Media solutions – covering both Branding and Lead Generation/Performance objectives, across channels such as Paid Search, Paid Social (Meta, TikTok, Zalo, etc.), Programmatic, and E-commerce Media – in coordination with the Media team, ensuring solutions are grounded in client business objectives.
○ Providing direction for the team to execute projects and manage on top
performance, risk management, client status management.
○ Reviewing media performance data and reports (spend, ROAS, CPA, CTR, conversion) from the Media team to identify risks, insights, and improvement opportunities for client consultation.
○ Documenting client design briefings, understanding them in the
context of the current or proposed brand essence and current market situation.
○ Managing client expectations of timing to ensure that projects are delivered at the
highest quality levels, on time and on budget, while achieving the expected profit for the company.
○ Being responsible for the effectiveness of communication activities & services consulted and provided to customers.
● Client Leadership/Engagement:
○ Joining and winning client pitching projects independently under support of SAM / AD / BOD.
○ Acting as a client representative through the proposal & implementation process, ensuring that the solutions we develop meet client needs.
○ Building & developing strong relationships with clients team & acting as the main point of contact between client & agency to share knowledge and skill set.
● Team Management:
○ Mentoring 1-3 Executives, Trainee
○ Providing clear roadmap, guidance and individual coaching and feedback stretching to achieve goals.
● Skills & Knowledge & Qualification
○ At least 02 years of experience as an account executive/ relevant position.
○ Excellent communication & presentation skills in both Vietnamese and English.
○ Microsoft office skills: word, excel, PowerPoint.
○ Account management experience in an Advertising/Marketing/Digital Agency.
○ Solid understanding of digital media disciplines (paid media, ad-tech/platforms, data analytics, strategy).
○ Have good business acumen: able to manage client portfolio and P&L, understand client business objectives and work backward for the approach to support client deliver their KPIs
○ Understanding of deadlines, budget management, and deliverables.
○ Excellent client service skills.
○ Ability to manage multiple project initiatives and to work collectively with an off-site team of resources.
○ Proven client and team management expertise.
○ Ability to move from analysis to concept and persuasively introduce new ideas.
○ Strong affinity and capability with numbers, data analysis, and performance metrics – comfortable working with reporting dashboards and Excel/Sheets-based media performance modeling.
○ Result-oriented mindset, driven by KPI achievement, data-backed
decision making, and continuous optimization.
○ Genuine interest in high-stake, regulated industries such as Healthcare, Education, Automotive, Real Estate, and Finance is a strong plus.
● PMAX-er Identification
○ Client Impact: Everything we do is ultimately to deliver real client impact and value.
○ Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
○ People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
○ Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
○ Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
○ Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.