Senior Account Executive – Client Solution

  • Account
  • Ho Chi Minh
  • Experienced
  • Mon - Fri, 9am - 6pm
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Objectives

We are looking for the role of Senior Account Executive/ Senior Client Solution Executive who liaises closely with clients throughout campaigns/projects and be able to execute projects strategically & excellently at an easy to high level with support from Account Manager to deliver optimal performance for clients.

Job Description

Project management:

  • On top of multi-project and manage overall client portfolio under support from Client Solution Manager:
    • The project type is vary from creative / content  to media performance
    • Provide direction for team to execute project and manage on top performance, risk management, client status management
    • Supervise the day-to-day operation of the project team to meet KPI and Objectives
    • Identify key issue in different context and perspective  to deliver project objectives
  • Join and win client pitching project independently with nature project under 1,000MB or purely media
  • Able to lead 2-4 projects at complex level simultaneously

Solution provider:

  • Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:
    • The solutions include creative concept and branding, content and media performance
    • Understand client vertical knowledge and product and marketing.
  • Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
  • Acting as the main point of contact between client & agency to take the role of supporting and consulting
  • Uncover new opportunities through networking and turn them into long-term partnerships

Client leadership:

  • Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
  • Provide professional support to maximize customer loyalty
  • Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI

Job Requirements

Qualifications

  • Must have:
    • At least 2 years of experience in Account Executive/Client Solution Executive/Digital Planner/Planner or similar role, or  Marketing Executive/Brand Executive or similar role at client side
    • Proven experience in multi-project management
    • Good business acumen and solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
    • Proficient project management
    • Strong problem solving skills
    • Have capability to analyze and execute well under pressure
    • Strong relationship building and engagement skills
    • Strategic communication and excellent presentation skill
  • Good to have:
    • Experience in selected kinds of projects: creative/digital/influencers…
    • In-depth knowledge of digital marketing
    • Account management experience in an Advertising/Marketing/Digital Agency
    • Advanced Microsoft Office skills, especially Powerpoint and Excel

 

PMAX-er Identification

  • Client Impact: Everything we do is ultimately to deliver real client impact and value.
  • Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
  • People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
  • Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
  • Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
  • Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.

Benefits

  • Competitive salary range with quarterly & yearly incentives and 13th-month salary
  • Flexible working time with 4 days working from home per month and 15 paid leaves per year
  • Insurance as full salary (SHUI)
  • Annual health check-up and Healthcare Insurance VNI for all employees
  • Laptop allowance or support for laptop purchase costs on an individual basis
  • Internal training & career development opportunities, and external L&D budget sponsorship
  • Team bonding budget quarterly, snack time to engage team members
  • Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
  • Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
  • Other staff welfare allowances.

Job Summary

Year of Experience:

2 years+

Job Level:

Senior Executive

Report Line:

Client Solution Manager

Peer:

Media, Strategy, Creative, Commerce Solutions

Subordinate:

Client Solution Trainee

Salary Range:

Negotiable

Hiring Purpose:

New Hire

Working Location:

6th Floor, Tuong Viet Building 95 Cach Mang Thang 8, Dist. 1, Ho Chi Minh City, Vietnam

Apply now

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    Kindly send your professional Resume/CV/Portfolio to our mail box: careers@pmax.com.vn






    (*) Application documents in Microsoft Word, Microsoft Excel, PDF format with attached Portfolio link, Cover letter. Capacity not exceeding 200MB and no password set.