Account Executive (SME)

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Objectives

We are looking for an experienced Account Executive with passion in digital marketing and client leadership. You will be one of the very first members of our ambitious SME team and an important piece of the puzzle to our dynamic growth team, together driving outstanding business results for PMAX.

Job Description

Project management:

On top of multi-project and manage overall client portfolio under support from Account Manager :
- The project type is vary from creative / content to media performance
- Provide direction for team to execute project and manage on top performance, risk management, client status management
- Supervise the day-to-day operation of the project team to meet KPI and Objectives
- Identify key issue in different context and perspective to deliver project objectives
Join and win client pitching project independently with nature project or purely media
Able to lead 2-4 projects at complex level simultaneously

Solution provider:

Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:
- The solutions include creative concept and branding, content and media performance
- Understand client vertical knowledge and product and marketing.
Manage client expectations to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
Acting as the main point of contact between client & agency to take the role of supporting and consulting
Uncover new opportunities through networking and turn them into long-term partnerships

Client leadership:

Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
Provide professional support to maximize customer loyalty
Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI

People leadership

Mentor 1-2 Intern/Trainee and motivate them to deliver tasks at the highest quality
Provide clear roadmap & guidance and always-on improving leadership to catch up the promotion process

Job Requirements

Skills, Knowledge & Qualification

Must have:

At least 1 years of experience in Account Executive/Digital Planner/Planner or similar role, or Marketing Executive/Brand Executive or similar role at client side
Proven experience in multi-project management
Good business acumen and solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
Proficient project management
Strong problem solving skills

Have capability to analyze and execute well under pressure
Strong relationship building and engagement skills
Strategic communication and excellent presentation skill

Good to have:

Experience in selected kinds of projects: creative/digital/influencers…
In-depth knowledge of digital marketing
Account management experience in an Advertising/Marketing/Digital Agency
Advanced Microsoft Office skills, especially Powerpoint and Excel

PMAX-er Identification

Client Impact: Everything we do is ultimately to deliver real client impact and value.
Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.

Benefits

Competitive salary range with quarterly & yearly incentives and 13th-month salary
Flexible working time with 4 days working from home per month and 15 paid leaves per year
Insurance as full salary (SHUI)
Annual health check-up and Healthcare Insurance PVI for all employees
Laptop supply/allowance or support for laptop purchase costs on an individual basis
Internal training & career development opportunities, and external L&D budget sponsorship
Team bonding budget quarterly, snack time to engage team members
Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
Other staff welfare allowances.

Account Executive (SME)

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