Job Description

• Project Management: 

• • Directing execute projects with highly complicated full scope media: Branding, Performance, Content/Creative with mixed Solutions and mixed channels.
  • Providing direction for the team to execute projects and manage on top performance, risk management, client status management.
  • Responsible for on time delivery and quality of proposal by ensuring account team understand client’s brief; leading brainstorming session to form direction, ideas, tactics; supporting Account Executives in conducting detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs.
  • Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company.
  • Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance review with clients.
  • Implement performance management practices, processes and measures.

• P&L Management: 

• • Responsible for planning team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target.

• Client Leadership/Engagement:

• • Joining and winning client pitching projects independently.
  • Act as a senior client representative: responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business.
  • Proactively building & developing strong relationships with client project decision makers  & acting as the main point of contact between client & agency to share knowledge and skill set.

• Team Management:

• • Leading a team of 3-4 people throughout the end-to-end client serving process: from 1st client meeting to proposal, pitching, onboarding, and execution.
  • Providing clear roadmap, guidance and individual coaching and feedback stretching to achieve goals.
  • Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives.