Account Manager (HN)

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We are looking for an Account Manager who can be on top of multi-project, manage the overall client portfolio independently, and be able to manage multiple projects at same time while easily pointing out key issues to address.

Job Description

  • Project Management: 
    • Directing execute projects with highly complicated full scope media: Branding, Performance, Content/Creative with mixed Solutions and mixed channels.
    • Providing direction for the team to execute projects and manage on top performance, risk management, client status management.
    • Responsible for on time delivery and quality of proposal by ensuring account team understand client’s brief; leading brainstorming session to form direction, ideas, tactics; supporting Account Executives in conducting detailed analysis of client, products, target audience; and delivering tailored solutions that meet client’s specific needs.
    • Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company.
    • Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance review with clients.
    • Implement performance management practices, processes and measures.
  • P&L Management: 
    • Responsible for planning team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target.
  • Client Leadership/Engagement:
    • Joining and winning client pitching projects independently.
    • Act as a senior client representative: responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business.
    • Proactively building & developing strong relationships with client project decision makers  & acting as the main point of contact between client & agency to share knowledge and skill set.
  • Team Management:
    • Leading a team of 3-4 people throughout the end-to-end client serving process: from 1st client meeting to proposal, pitching, onboarding, and execution.
    • Providing clear roadmap, guidance and individual coaching and feedback stretching to achieve goals.
    • Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives.

Job Requirements

  • At least 02 years of experience as Account Manager/Partnership Manager position.
  • Intermediate understanding of digital disciplines (creative, technology, user experience, strategy).
  • Effective team management capabilities.
  • Excellent project management skills, able to manage multiple client projects and initiatives.
  • Significant experience in professional client relationship management.
  • Excellent communication & presentation skills in both Vietnamese and English.
  • Advanced Microsoft Office skills, especially PowerPoint and Excel.


  • Competitive salary range with quarterly & yearly incentives and 13th-month salary
  • Flexible working time with 4 days working from home per month and 15 paid leaves per year
  • Insurance as full salary (SHUI)
  • Annual health check-up and Healthcare Insurance PTI for all employees
  • Laptop supply/allowance or support for laptop purchase costs on an individual basis
  • Internal training & career development opportunities, and external L&D budget sponsorship
  • Team bonding budget quarterly, snack time to engage team members
  • Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
  • Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
  • Other staff welfare allowances.

Job Summary

Year of Experience:

2 years+ 

Job Level:


Report Line:



Business Development, Strategy, Media, Creative, Partnership


Account Executive

Salary Range:


Hiring Purpose:

New Hire

Working Location:

4th Floor, Building M5, 91 Nguyen Chi Thanh, Dong Da District, Hanoi City

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