Engagement Manager/ Strategy Manager (HCM)

Objectives

We are looking for an Engagement Manager to own the end-to-end delivery of PMAX Consulting’s flagship growth-transformation engagements. You will turn ambiguous client business problems into client-ready recommendations and implementable systems, lead the engagement team, and manage CEO/CMO/CFO relationships — making sure each engagement across our portfolio (strategy, operating system, marketing investment/measurement) lands as decisions, systems and measurable impact, not slideware.

Job Description

Solutions you will deliver

  •     Growth Strategy & Transformation Blueprint — 10–14 week engagements: where-to-play / how-to-win, capability roadmap, investment plan, transformation governance, Board sign-off.
  •     Growth Operating System Design — KPI tree, planning cadence, budget governance, campaign operating rhythm, ROI dashboard, agency scorecard + change management & pilot.
  •     Marketing Effectiveness & Investment System — MMM / attribution / dynamic budget allocation; CFO–CMO investment governance.
  •     Gateway diagnostics, C-suite workshops, and Embedded Squad / Growth PMO for implementation handoff.

Engagement Delivery & Problem Solving

  •     Own scope, timeline, workstreams, output quality and margin of engagements end-to-end (typically 10–14 weeks, phased Diagnose → Design → Operating Model → Transformation/Pilot).
  •     Translate ambiguous client problems into structured workplans (issue trees, hypotheses, analysis plans) across strategy, operating-system and measurement engagements.
  •     Architect deliverables: where-to-play/how-to-win strategy, operating-system components (KPI tree, cadence, governance, dashboards), and investment/measurement frameworks.

Client & C-suite Engagement

  •     Facilitate CEO/CMO/CFO workshops and Gateway diagnostics; run Board endorsement and sign-off ceremonies.
  •     Lead change management and stakeholder alignment; engage CFO/CMO credibly on marketing ROI and investment decisions.

Team Leadership & Quality

  •     Lead and develop the engagement team (Senior Consultant, Consultant); ensure analytical rigor across benchmarking, MMM/attribution and operating-system design.
  •     Review decks, models and recommendations; raise output quality and reduce review loops.

Commercial, Governance & Handoff

  •     Support proposal development, scoping and pricing; own project margin and manday burn.
  •     Stand up transformation office / PMO governance; ensure clean handoff to Embedded Squad / Growth PMO or PMax Enterprise BUs.
  •     Build reusable assets: frameworks, proposal templates, diagnosis checklists, dashboards and case studies.

Job Requirements

Skills & Knowledge & Qualification

Must have

  •     Bachelor’s degree in a related field and 6+ years of experience, or an equivalent combination of education and experience.
  •     Proven experience owning consulting/transformation projects end-to-end and managing clients; at least 2–3 years in a leading/managerial role.
  •     Delivery experience in at least one portfolio area: growth/marketing strategy, marketing operating-model & governance design, or marketing measurement & investment (MMM/attribution/ROI).
  •     Ability to design operating systems (KPI trees, planning cadences, budget governance, dashboards) and lead transformation/PMO governance.
  •     Comfort engaging CFO/CMO on marketing ROI and investment allocation.
  •     Exceptional structured problem-solving, business acumen and deck storytelling (Pyramid Principle, MECE); strong PM discipline.
  •     Excellent communication in Vietnamese and English; thrives in ambiguity.

Good to have

  •     Hands-on with marketing mix modeling / attribution, martech / CRM-lifecycle, or BI dashboards.
  •     Experience with AI-enabled growth workflows and capability/academy program design.
  •     Experience working with CEOs/founders; vertical depth in Auto, Beauty, Education, Healthcare or Home.

PMAX-er Identification

  •     Client Impact: Everything we do is ultimately to deliver real client impact and value.
  •     Innovation: Drive change and innovative new ideas to create more value for clients, teams, and society.
  •     People Development: Attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual and the organization.
  •     Integrity: Be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
  •     Teamwork & Fun: The cooperative and collaborative effort of a team to achieve a common goal, and building a joyful & enjoyable atmosphere for everyone.
  •     Extreme Ownership: Own everything in your world to an extreme degree. You are responsible not just for tasks you directly control, but for all those that affect whether your task is successful.

Benefits

  •     Competitive salary range with yearly incentives and 13th-month salary.
  •     Flexible working time with 4 days working from home per month and 15 paid leaves per year.
  •     Insurance on full salary (SHUI).
  •     Annual health check-up and Healthcare Insurance (VNI) for all employees.
  •     Laptop supply/allowance or support for laptop purchase costs on an individual basis.
  •     Internal training & career development, and external L&D budget sponsorship.
  •     Quarterly team bonding budget and snack time to engage team members.
  •     Quarterly & yearly recognition gifts/awards and gifts on special occasions (birthday, New Year…).
  •     Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
  •     Other staff welfare allowances.

Job Summary

Year of Experience:

3 years+ 


Job Level:

Senior Manager

Report Line:

CEO

Peer:

Board of Management (BoM)

Subordinate:

None

Salary Range:

Negotiabl

Hiring Purpose:

New Hire

Working Location:

6th Floor, Tuong Viet Building 95 Cach Mang Thang 8, Dist. 1, Ho Chi Minh City, Vietnam

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