Job Requirements

Skills & Knowledge & Qualification

• Experience & Expertise
  • 2.5 – 4 years of experience as a Business Analyst (Experience in internal systems or software products is a must).
  • Strong System Thinking: Ability to understand how a change in the CRM module impacts the Billing/Accounting modules.
  • Proficiency in business process modeling and mockup tools (Figma, Balsamiq, Draw.io, or similar).
  • Basic SQL knowledge to independently verify data without full reliance on developers.
  • Domain Expertise: Proven experience in analyzing and implementing internal systems such as ERP, CRM, HRM, Accounting Software, or custom Operation Management Tools.
• Skills & Knowledge
  • Stakeholder Management: Ability to negotiate and align processes across different departments.
  • Extreme Ownership: High sense of responsibility to drive results. A proactive mindset to master new domains (e.g., Digital Marketing concepts, Agency Operation flows or Accounting principles) to effectively communicate with business stakeholders.
  • Analytical Thinking: Strong logical thinking with a focus on system processes, data flow, and operational efficiency.
  • Documentation: Proficiency in writing detailed SRS/User Stories and using modeling tools (e.g., Draw.io, Figma, Visio).
  • Communication: Excellent communication skills to work effectively with both non-tech stakeholders (Finance, HR) and technical teams.
  • Attention to Detail: High level of meticulousness, especially when dealing with financial data logic and system workflows.
• Nice-to-have
  • Basic understanding of Accounting principles or Corporate Finance processes (Invoicing, Cash flow, Revenue recognition).
  • Experience with SQL for data querying and analysis.
  • Experience in an Agency environment or a deep understanding of Digital Marketing.
  • Knowledge of corporate accounting or Billing/Invoicing workflows.
  • Tech-savvy: Curiosity and agility in adopting new AI tools to multiply productivity.
  • Understanding of Digital Marketing industry or experience working in Advertising Agencies is a big plus (to understand how Media/Account teams operate).

PMAX-er Identification

• Client Impact: Everything we do is ultimately to deliver real client impact and value.
• Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
• People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
• Integrity:Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
• Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
• Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.